1. What payment methods do you accept?

• We currently accept Affirm payments.

2. Do you charge taxes?

• We do not charge taxes within the USA. Shipping charges are calculated at checkout.

3. How long does it take for my order to be shipped?

• Orders are generally shipped within 48 hours (Monday – Friday) using USPS, UPS, FedEx, or DHL.

4. What are your shipping rates?

• Shipping is free for all products within the USA.

5. Can I modify or cancel my order after it has been placed?

• No, once your order has been confirmed, it cannot be modified or canceled.

6. What is your return policy?

• We accept returns within 30 days of delivery if the product is in new and unused condition. Customers are responsible for the return shipping fee.

7. How long does it take to process a refund?

• Once our Execution Center receives and confirms your return (usually within 72 hours), a refund will be issued, and it will take up to 7 days to process.

8. Are your website and transactions secure?

• Yes, ineesstore.com uses Secure Sockets Layer (SSL) technology to provide you with a secure shopping experience.

9. Do you ship internationally?

• Currently, we only ship within the USA.

If you have any further questions, feel free to contact us at info@ineesstore.com.